Privacy Policy

This policy applies to all information collected or submitted in Fluentsy for iPhone, iPod Touch, iPad, and any other devices and platforms.

Our stance on privacy

We believe that your data belongs to you. We collect only the minimal information necessary to provide our language learning service, debug issues, view download and purchase trends, and improve the app experience. Your learning progress and personal data are handled with the utmost care and respect.

What information does Fluentsy collect?

Account Information: Fluentsy requires user registration and collects basic account information such as email address to provide personalized language learning experiences and sync your progress across devices.

Learning Data: We store your learning progress, including completed conversations and AI chat history to provide continuity in your language learning journey and personalized recommendations.

Technical Data: Fluentsy collects anonymized metadata using Apple's built-in metrics system. This system sends data such as session length, crash reports, device type, and locale.

Purchase Data: RevenueCat is used for anonymized purchase tracking. This means that when someone makes a purchase in the app, we see that a purchase was made at a particular time in a particular country; no other data is collected, and this purchase data cannot be linked to your identity. More information on RevenueCat's privacy policy can be found here.

Usage Analytics: Fluentsy collects simple, aggregate, anonymous statistics about the usage of key features within the app to understand how users interact with our curated conversations and AI assistance.

What does Fluentsy do with this data?

Development and Improvement: Your anonymized usage data and learning patterns help us improve the app's language learning methodology, create new conversations, and enhance the AI assistance features.

Technical Support: Anonymized crash reports and device information are used to fix bugs and optimize app performance across different devices.

Personalization: Your account data and learning progress are used solely to provide you with a personalized learning experience, track your progress, and sync your data across your devices.

Marketing and Analytics: Total download counts and other aggregated metrics may be used for marketing purposes or for making decisions about new languages to add or features to improve.

No Third-Party Sharing: We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Storage and Security

Your account information and learning data are stored securely on our servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your learning progress data

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your account and learning data for as long as your account remains active. If you delete your account, we will remove your personal information within 30 days, though some anonymized usage data may be retained for analytical purposes.

Your consent

By creating an account and using Fluentsy, you consent to this privacy policy and our collection and use of your information as described.

Changes to this policy

Changes to this privacy policy may periodically be made and posted here. We will notify users of significant changes through the app or via email. Visit this page at any time to check for updates.

Last updated: July 23, 2025

Questions?

If you have any questions about your data or this privacy policy, please don't hesitate to contact us at junshengpierre.dev@gmail.com.